Guest Post By: Michelle Gilbert
Public Relations Manager, Verizon Wireless, Michigan/Indiana/Kentucky Region
Selecting the right smart phone can feel like a life-altering decision. After all, you’re making a commitment to carry this device everywhere you go and rely on it for everything from keeping you organized, in touch and entertained (among other things, I’m sure) for two years—give or take a couple of months. You want to make sure it’s a memorable two years.
As public relations manager for Verizon Wireless, I often get asked by customers for feedback on what’s the best smart phone available. It’s a tough question to answer because something different appeals to each individual. Here’s what I tell people.
Buying a smart phone is kind of like buying a new car (except a lot cheaper). All models are going to get you to where you want to go, but each one will feel a little bit different when you try it out. So…
Try it out! Visit a store and play with different devices. Most wireless service providers feature active devices on the selling floor.
Read reviews—not just by tech bloggers and reporters but by real-life customers! Verizon Wireless features user reviews in our online Smartphone Resource Center, so you can learn what actual smart phone users experience.
Since Android is the fastest growing operating system, let’s focus on what to look for with Android devices currently in the marketplace.
Clearly, all handset manufacturers want a ticket to the Android party which is why it has become so hard for consumers to decide between a DROID X by Motorola, for example, and a Samsung Fascinate™. It’s up to the manufacturers to find a way to differentiate their Android smart phone from the next guy’s model.
I’ve used Android devices from HTC, Motorola and Samsung. I haven’t disliked any, but I’ve found bits and pieces of each that appeal to me. I love HTC Sense user interface (animated weather rocks). I love the screen size of the DROID X. Currently, I’m using the Samsung Fascinate. I love the size, the screen and really everything about it. Plus, I rely heavily on Voice Commands and Voice Search, and the Fascinate recognizes my tone every time.
How do you prefer your QWERTY? Personally, I’ve always preferred a real keypad; however, as screens have gotten more precise I’ve given up my security blanket. In fact, when texting or emailing, I usually use SWYPE. If you haven’t tried it, I highly recommend it. I was the biggest skeptic of this technology. Now, I’m the biggest promoter. It’s ridiculously easy, accurate and convenient.
The Android marketplace has grown dramatically in the past year. Before Verizon Wireless announced its first Android device last fall—the original DROID by Motorola—there were about 5,000 apps available. Now, there are well over 100,000 apps, which include a more-than-generous selection of free ones.
I use apps mostly to entertain my kids while we’re waiting in line for something, but I also love Pandora, and I’ve been caught playing a game or two (I’m addicted to Unblock Me Free). Besides apps, I love all of Android’s Googleness. I’m a multi-tasker and love the fact that my smart phone is one too.
I wouldn’t feel like this post is complete if I didn’t strongly encourage you to make sure the wireless service provider you’re considering has reliable coverage where you live, work and play. Even the most sophisticated device is only as good as the network it runs on. Depending on the service provider you choose, two years can go by pleasingly fast or painfully slow.
Posted by Brian Groce 
